Some page requests to the learning portal dashboard are failing. We are investigating the issue, and will return with an update as soon as possible.
The root cause for this incident has been identified and now also fixed, so full performance is yet again restored. We apologize for any inconvenience.
We have found a way to fix the issue, although performance may still be a little bit below optimal. However, we are working on a performance update to resolve this issue.
It looks like issues are only related to loading the actual dashboard in the learning portal. We are continuing to investigate, but e-learning courses should anyway be available as usual, and users can be redirected to https://learn.securepractice.co/academy for access.
Monday 24. January 2022
No incidents reported
Sunday 23. January 2022
No incidents reported
Saturday 22. January 2022
No incidents reported
Friday 21. January 2022
No incidents reported
Thursday 20. January 2022
No incidents reported
Wednesday 19. January 2022
No incidents reported
Tuesday 18. January 2022
No incidents reported
Monday 17. January 2022
Customer portalSome pages fail
Some page requests fail due to a malfunctioning component. It however appears to happen randomly on a subset of requests, so you can try again if the request has failed. We are working to restore the failing component.
The malfunctioned component has been located and restored. We apologize for any inconvenience.
Sunday 16. January 2022
No incidents reported
Saturday 15. January 2022
No incidents reported
Friday 14. January 2022
No incidents reported
Thursday 13. January 2022
No incidents reported
Wednesday 12. January 2022
No incidents reported
Tuesday 11. January 2022
No incidents reported
Monday 10. January 2022
No incidents reported
Sunday 9. January 2022
No incidents reported
Saturday 8. January 2022
No incidents reported
Friday 7. January 2022
No incidents reported
Thursday 6. January 2022
No incidents reported
Wednesday 5. January 2022
No incidents reported
Tuesday 4. January 2022
No incidents reported
Monday 3. January 2022
No incidents reported
Sunday 2. January 2022
No incidents reported
Saturday 1. January 2022
No incidents reported
Friday 31. December 2021
No incidents reported
Thursday 30. December 2021
No incidents reported
Wednesday 29. December 2021
No incidents reported
Tuesday 28. December 2021
No incidents reported
Monday 27. December 2021
No incidents reported
Sunday 26. December 2021
No incidents reported
Saturday 25. December 2021
No incidents reported
Friday 24. December 2021
No incidents reported
Thursday 23. December 2021
No incidents reported
Wednesday 22. December 2021
No incidents reported
Tuesday 21. December 2021
No incidents reported
Monday 20. December 2021
No incidents reported
Sunday 19. December 2021
No incidents reported
Saturday 18. December 2021
No incidents reported
Friday 17. December 2021
No incidents reported
Thursday 16. December 2021
No incidents reported
Wednesday 15. December 2021
No incidents reported
Tuesday 14. December 2021
No incidents reported
Monday 13. December 2021
No incidents reported
Sunday 12. December 2021
No incidents reported
Saturday 11. December 2021
No incidents reported
Friday 10. December 2021
No incidents reported
Thursday 9. December 2021
No incidents reported
Wednesday 8. December 2021
No incidents reported
Tuesday 7. December 2021
No incidents reported
Monday 6. December 2021
No incidents reported
Sunday 5. December 2021
No incidents reported
Saturday 4. December 2021
No incidents reported
Friday 3. December 2021
No incidents reported
Thursday 2. December 2021
No incidents reported
Wednesday 1. December 2021
No incidents reported
Tuesday 30. November 2021
No incidents reported
Monday 29. November 2021
No incidents reported
Sunday 28. November 2021
No incidents reported
Saturday 27. November 2021
No incidents reported
Friday 26. November 2021
No incidents reported
Thursday 25. November 2021
No incidents reported
Wednesday 24. November 2021
No incidents reported
Tuesday 23. November 2021
No incidents reported
Monday 22. November 2021
No incidents reported
Sunday 21. November 2021
No incidents reported
Saturday 20. November 2021
No incidents reported
Friday 19. November 2021
No incidents reported
Thursday 18. November 2021
No incidents reported
Wednesday 17. November 2021
No incidents reported
Tuesday 16. November 2021
Phishing simulatorCustomer portal access to phishing playbooks disruption
We have identified an error where administrators cannot access the playbook editor. We are investingating and will update this incident soon.
This issue has been fixed at 12:29 CET. We apologize for any inconvenience.
A fix is on its way, ETA 12:30.
Monday 15. November 2021
No incidents reported
Sunday 14. November 2021
No incidents reported
Saturday 13. November 2021
No incidents reported
Friday 12. November 2021
No incidents reported
Thursday 11. November 2021
No incidents reported
Wednesday 10. November 2021
No incidents reported
Tuesday 9. November 2021
No incidents reported
Monday 8. November 2021
No incidents reported
Sunday 7. November 2021
No incidents reported
Saturday 6. November 2021
No incidents reported
Friday 5. November 2021
No incidents reported
Thursday 4. November 2021
No incidents reported
Wednesday 3. November 2021
No incidents reported
Tuesday 2. November 2021
No incidents reported
Monday 1. November 2021
Customer portalServices unavailable
Our services are currently experiencing severe latency issues. We are investigating and will update as soon as possible.
Services have been restored back to normal operation. We apologize for any inconvenience.
