All systems are operational

Past Incidents

Friday 11. February 2022

No incidents reported

Thursday 10. February 2022

No incidents reported

Wednesday 9. February 2022

No incidents reported

Tuesday 8. February 2022

Accounts Some temporary downtime expected

Due to database maintenance, our services may become unavailable for short periods. Maintenance will start at 16:00 UTC on 08 Feb 2022 (17:00 CEST) and expected to complete no later than 07:00 UTC on 09 Feb 2022 (08:00 CEST). We apologize for any inconvenience.

  • Maintenance has been completed. Thanks for your patience.

    • Monday 7. February 2022

    No incidents reported

    Sunday 6. February 2022

    No incidents reported

    Saturday 5. February 2022

    No incidents reported

    Friday 4. February 2022

    No incidents reported

    Thursday 3. February 2022

    No incidents reported

    Wednesday 2. February 2022

    No incidents reported

    Tuesday 1. February 2022

    No incidents reported

    Monday 31. January 2022

    No incidents reported

    Sunday 30. January 2022

    No incidents reported

    Saturday 29. January 2022

    No incidents reported

    Friday 28. January 2022

    No incidents reported

    Thursday 27. January 2022

    No incidents reported

    Wednesday 26. January 2022

    No incidents reported

    Tuesday 25. January 2022

    Learning portal Learning portal partially unavailable

    Some page requests to the learning portal dashboard are failing. We are investigating the issue, and will return with an update as soon as possible.

  • The root cause for this incident has been identified and now also fixed, so full performance is yet again restored. We apologize for any inconvenience.

  • We have found a way to fix the issue, although performance may still be a little bit below optimal. However, we are working on a performance update to resolve this issue.

  • It looks like issues are only related to loading the actual dashboard in the learning portal. We are continuing to investigate, but e-learning courses should anyway be available as usual, and users can be redirected to https://learn.securepractice.co/academy for access.

    • Monday 24. January 2022

    No incidents reported

    Sunday 23. January 2022

    No incidents reported

    Saturday 22. January 2022

    No incidents reported

    Friday 21. January 2022

    No incidents reported

    Thursday 20. January 2022

    No incidents reported

    Wednesday 19. January 2022

    No incidents reported

    Tuesday 18. January 2022

    No incidents reported

    Monday 17. January 2022

    Customer portal Some pages fail

    Some page requests fail due to a malfunctioning component. It however appears to happen randomly on a subset of requests, so you can try again if the request has failed. We are working to restore the failing component.

  • The malfunctioned component has been located and restored. We apologize for any inconvenience.

    • Sunday 16. January 2022

    No incidents reported

    Saturday 15. January 2022

    No incidents reported

    Friday 14. January 2022

    No incidents reported

    Thursday 13. January 2022

    No incidents reported

    Wednesday 12. January 2022

    No incidents reported

    Tuesday 11. January 2022

    No incidents reported

    Monday 10. January 2022

    No incidents reported

    Sunday 9. January 2022

    No incidents reported

    Saturday 8. January 2022

    No incidents reported

    Friday 7. January 2022

    No incidents reported

    Thursday 6. January 2022

    No incidents reported

    Wednesday 5. January 2022

    No incidents reported

    Tuesday 4. January 2022

    No incidents reported

    Monday 3. January 2022

    No incidents reported

    Sunday 2. January 2022

    No incidents reported

    Saturday 1. January 2022

    No incidents reported

    Friday 31. December 2021

    No incidents reported

    Thursday 30. December 2021

    No incidents reported

    Wednesday 29. December 2021

    No incidents reported

    Tuesday 28. December 2021

    No incidents reported

    Monday 27. December 2021

    No incidents reported

    Sunday 26. December 2021

    No incidents reported

    Saturday 25. December 2021

    No incidents reported

    Friday 24. December 2021

    No incidents reported

    Thursday 23. December 2021

    No incidents reported

    Wednesday 22. December 2021

    No incidents reported

    Tuesday 21. December 2021

    No incidents reported

    Monday 20. December 2021

    No incidents reported

    Sunday 19. December 2021

    No incidents reported

    Saturday 18. December 2021

    No incidents reported

    Friday 17. December 2021

    No incidents reported

    Thursday 16. December 2021

    No incidents reported

    Wednesday 15. December 2021

    No incidents reported

    Tuesday 14. December 2021

    No incidents reported

    Monday 13. December 2021

    No incidents reported

    Sunday 12. December 2021

    No incidents reported

    Saturday 11. December 2021

    No incidents reported

    Friday 10. December 2021

    No incidents reported

    Thursday 9. December 2021

    No incidents reported

    Wednesday 8. December 2021

    No incidents reported

    Tuesday 7. December 2021

    No incidents reported

    Monday 6. December 2021

    No incidents reported

    Sunday 5. December 2021

    No incidents reported

    Saturday 4. December 2021

    No incidents reported

    Friday 3. December 2021

    No incidents reported

    Thursday 2. December 2021

    No incidents reported

    Wednesday 1. December 2021

    No incidents reported

    Tuesday 30. November 2021

    No incidents reported

    Monday 29. November 2021

    No incidents reported

    Sunday 28. November 2021

    No incidents reported

    Saturday 27. November 2021

    No incidents reported

    Friday 26. November 2021

    No incidents reported

    Thursday 25. November 2021

    No incidents reported

    Wednesday 24. November 2021

    No incidents reported

    Tuesday 23. November 2021

    No incidents reported

    Monday 22. November 2021

    No incidents reported

    Sunday 21. November 2021

    No incidents reported

    Saturday 20. November 2021

    No incidents reported

    Friday 19. November 2021

    No incidents reported

    Thursday 18. November 2021

    No incidents reported

    Wednesday 17. November 2021

    No incidents reported

    Tuesday 16. November 2021

    Phishing simulator Customer portal access to phishing playbooks disruption

    We have identified an error where administrators cannot access the playbook editor. We are investingating and will update this incident soon.

  • This issue has been fixed at 12:29 CET. We apologize for any inconvenience.

  • A fix is on its way, ETA 12:30.

    • Monday 15. November 2021

    No incidents reported

    Sunday 14. November 2021

    No incidents reported

    Saturday 13. November 2021

    No incidents reported

    Friday 12. November 2021

    No incidents reported

    Thursday 11. November 2021

    No incidents reported

    Wednesday 10. November 2021

    No incidents reported

    Tuesday 9. November 2021

    No incidents reported

    Monday 8. November 2021

    No incidents reported

    Sunday 7. November 2021

    No incidents reported

    Saturday 6. November 2021

    No incidents reported

    Friday 5. November 2021

    No incidents reported

    Thursday 4. November 2021

    No incidents reported