Some systems are experiencing issues

Past Incidents

Saturday 4. July 2020

No incidents reported

Friday 3. July 2020

No incidents reported

Thursday 2. July 2020

No incidents reported

Wednesday 1. July 2020

No incidents reported

Tuesday 30. June 2020

No incidents reported

Monday 29. June 2020

No incidents reported

Sunday 28. June 2020

No incidents reported

Saturday 27. June 2020

No incidents reported

Friday 26. June 2020

No incidents reported

Thursday 25. June 2020

No incidents reported

Wednesday 24. June 2020

No incidents reported

Tuesday 23. June 2020

No incidents reported

Monday 22. June 2020

No incidents reported

Sunday 21. June 2020

No incidents reported

Saturday 20. June 2020

No incidents reported

Friday 19. June 2020

No incidents reported

Thursday 18. June 2020

No incidents reported

Wednesday 17. June 2020

No incidents reported

Tuesday 16. June 2020

No incidents reported

Monday 15. June 2020

No incidents reported

Sunday 14. June 2020

No incidents reported

Saturday 13. June 2020

No incidents reported

Friday 12. June 2020

No incidents reported

Thursday 11. June 2020

No incidents reported

Wednesday 10. June 2020

No incidents reported

Tuesday 9. June 2020

No incidents reported

Monday 8. June 2020

No incidents reported

Sunday 7. June 2020

No incidents reported

Saturday 6. June 2020

No incidents reported

Friday 5. June 2020

No incidents reported

Thursday 4. June 2020

No incidents reported

Wednesday 3. June 2020

No incidents reported

Tuesday 2. June 2020

No incidents reported

Monday 1. June 2020

No incidents reported

Sunday 31. May 2020

No incidents reported

Saturday 30. May 2020

No incidents reported

Friday 29. May 2020

No incidents reported

Thursday 28. May 2020

No incidents reported

Wednesday 27. May 2020

No incidents reported

Tuesday 26. May 2020

MailRisk add-in Add-in for shared mailboxes not working

Due to a change in the underlying APIs from Microsoft, we have detected issues with using MailRisk with shared mailboxes. This issue does not affect any personal mailboxes. We are working on a fix which will restore normal operation, and will update this issue as soon as we have a working release.

  • We have fixed this issue with a proper error message for Outlook client versions which do not (yet) support add-ins like MailRisk in shared mailboxes, including a workaround for affected users.

    • Monday 25. May 2020

    No incidents reported

    Sunday 24. May 2020

    No incidents reported

    Saturday 23. May 2020

    No incidents reported

    Friday 22. May 2020

    No incidents reported

    Thursday 21. May 2020

    No incidents reported

    Wednesday 20. May 2020

    No incidents reported

    Tuesday 19. May 2020

    Customer portal Portal error on notifications

    Notification settings are not accessible to administrators in the portal.

  • This issue affected a limited amount of users, and was due to a bug which has now been fixed. We apologize for any inconvenience.

    • Monday 18. May 2020

    No incidents reported

    Sunday 17. May 2020

    No incidents reported

    Saturday 16. May 2020

    MailRisk API Planned downtime

    Due to a planned database upgrade, we are taking our services offline for about an hour to maintain data integrity. We aplogize for any inconvenience.

  • All services are restored to normal operation.

    • Friday 15. May 2020

    No incidents reported

    Thursday 14. May 2020

    No incidents reported

    Wednesday 13. May 2020

    No incidents reported

    Tuesday 12. May 2020

    No incidents reported

    Monday 11. May 2020

    No incidents reported

    Sunday 10. May 2020

    No incidents reported

    Saturday 9. May 2020

    No incidents reported

    Friday 8. May 2020

    No incidents reported

    Thursday 7. May 2020

    No incidents reported

    Wednesday 6. May 2020

    No incidents reported

    Tuesday 5. May 2020

    No incidents reported

    Monday 4. May 2020

    No incidents reported

    Sunday 3. May 2020

    No incidents reported

    Saturday 2. May 2020

    No incidents reported

    Friday 1. May 2020

    No incidents reported

    Thursday 30. April 2020

    No incidents reported

    Wednesday 29. April 2020

    No incidents reported

    Tuesday 28. April 2020

    No incidents reported

    Monday 27. April 2020

    No incidents reported

    Sunday 26. April 2020

    No incidents reported

    Saturday 25. April 2020

    No incidents reported

    Friday 24. April 2020

    No incidents reported

    Thursday 23. April 2020

    No incidents reported

    Wednesday 22. April 2020

    No incidents reported

    Tuesday 21. April 2020

    No incidents reported

    Monday 20. April 2020

    MailRisk API Email contents not being fetched

    An issue has occurred which prevents us from fetching the full contents of emails for analysis (header collection is still operational). We are investigating and will update this post.

  • An networking issue was detected and the issue appears to have been fixed.

    • Sunday 19. April 2020

    No incidents reported

    Saturday 18. April 2020

    No incidents reported

    Friday 17. April 2020

    No incidents reported

    Thursday 16. April 2020

    No incidents reported

    Wednesday 15. April 2020

    No incidents reported

    Tuesday 14. April 2020

    No incidents reported

    Monday 13. April 2020

    No incidents reported

    Sunday 12. April 2020

    No incidents reported

    Saturday 11. April 2020

    No incidents reported

    Friday 10. April 2020

    No incidents reported

    Thursday 9. April 2020

    No incidents reported

    Wednesday 8. April 2020

    No incidents reported

    Tuesday 7. April 2020

    No incidents reported

    Monday 6. April 2020

    No incidents reported

    Sunday 5. April 2020

    No incidents reported

    Saturday 4. April 2020

    No incidents reported

    Friday 3. April 2020

    No incidents reported

    Thursday 2. April 2020

    No incidents reported

    Wednesday 1. April 2020

    No incidents reported

    Tuesday 31. March 2020

    No incidents reported

    Monday 30. March 2020

    No incidents reported

    Sunday 29. March 2020

    No incidents reported

    Saturday 28. March 2020

    No incidents reported

    Friday 27. March 2020

    No incidents reported