Due to hardware errors the server hosting, the landing page were unavailable for a period between 2025-01-07 and 2025-01-09. Phishing simulation playbooks sent emails during this period. Click on links during this time would not work, and attempts would not be tracked. For end users, this would behave like they ignored the email and progress in the playbook would changed. We have implemented better monitoring of the services to prevent this from happening again.