Some systems are experiencing issues

Past Incidents

Saturday 28. January 2023

No incidents reported

Friday 27. January 2023

No incidents reported

Thursday 26. January 2023

No incidents reported

Wednesday 25. January 2023

Phishing simulator Delay in email sending

We have experienced some delays in sending emails this morning, both in the phishing simulator and service emails. We have performed measures to remediate the situation, and we are monitoring performance.

  • It appears that our issues are related to Microsoft having operational issues with Office 365, including Exchange services. At 11:40 CET, Microsoft reports that issues have been resolved. We are still monitoring the situation, and apologize for any inconvenience.

  • Tuesday 24. January 2023

    No incidents reported

    Monday 23. January 2023

    No incidents reported

    Sunday 22. January 2023

    No incidents reported

    Saturday 21. January 2023

    No incidents reported

    Friday 20. January 2023

    No incidents reported

    Thursday 19. January 2023

    No incidents reported

    Wednesday 18. January 2023

    No incidents reported

    Tuesday 17. January 2023

    No incidents reported

    Monday 16. January 2023

    No incidents reported

    Sunday 15. January 2023

    No incidents reported

    Saturday 14. January 2023

    No incidents reported

    Friday 13. January 2023

    No incidents reported

    Thursday 12. January 2023

    No incidents reported

    Wednesday 11. January 2023

    No incidents reported

    Tuesday 10. January 2023

    No incidents reported

    Monday 9. January 2023

    No incidents reported

    Sunday 8. January 2023

    No incidents reported

    Saturday 7. January 2023

    No incidents reported

    Friday 6. January 2023

    No incidents reported

    Thursday 5. January 2023

    No incidents reported

    Wednesday 4. January 2023

    No incidents reported

    Tuesday 3. January 2023

    No incidents reported

    Monday 2. January 2023

    No incidents reported

    Sunday 1. January 2023

    No incidents reported

    Saturday 31. December 2022

    No incidents reported

    Friday 30. December 2022

    No incidents reported

    Thursday 29. December 2022

    No incidents reported

    Wednesday 28. December 2022

    No incidents reported

    Tuesday 27. December 2022

    No incidents reported

    Monday 26. December 2022

    No incidents reported

    Sunday 25. December 2022

    No incidents reported

    Saturday 24. December 2022

    No incidents reported

    Friday 23. December 2022

    No incidents reported

    Thursday 22. December 2022

    No incidents reported

    Wednesday 21. December 2022

    No incidents reported

    Tuesday 20. December 2022

    No incidents reported

    Monday 19. December 2022

    No incidents reported

    Sunday 18. December 2022

    No incidents reported

    Saturday 17. December 2022

    No incidents reported

    Friday 16. December 2022

    No incidents reported

    Thursday 15. December 2022

    No incidents reported

    Wednesday 14. December 2022

    No incidents reported

    Tuesday 13. December 2022

    No incidents reported

    Monday 12. December 2022

    No incidents reported

    Sunday 11. December 2022

    No incidents reported

    Saturday 10. December 2022

    No incidents reported

    Friday 9. December 2022

    No incidents reported

    Thursday 8. December 2022

    No incidents reported

    Wednesday 7. December 2022

    No incidents reported

    Tuesday 6. December 2022

    No incidents reported

    Monday 5. December 2022

    No incidents reported

    Sunday 4. December 2022

    No incidents reported

    Saturday 3. December 2022

    No incidents reported

    Friday 2. December 2022

    No incidents reported

    Thursday 1. December 2022

    No incidents reported

    Wednesday 30. November 2022

    No incidents reported

    Tuesday 29. November 2022

    No incidents reported

    Monday 28. November 2022

    No incidents reported

    Sunday 27. November 2022

    No incidents reported

    Saturday 26. November 2022

    No incidents reported

    Friday 25. November 2022

    No incidents reported

    Thursday 24. November 2022

    No incidents reported

    Wednesday 23. November 2022

    No incidents reported

    Tuesday 22. November 2022

    No incidents reported

    Monday 21. November 2022

    No incidents reported

    Sunday 20. November 2022

    No incidents reported

    Saturday 19. November 2022

    No incidents reported

    Friday 18. November 2022

    No incidents reported

    Thursday 17. November 2022

    No incidents reported

    Wednesday 16. November 2022

    Customer portal Service interruption

    Some parts of the customer portal were not available due during the night due to an automated housekeeping job which failed and caused a related service to go down. The incident was remediated at 08:05 CET. We apologize for any inconvenience.

    Tuesday 15. November 2022

    No incidents reported

    Monday 14. November 2022

    No incidents reported

    Sunday 13. November 2022

    No incidents reported

    Saturday 12. November 2022

    No incidents reported

    Friday 11. November 2022

    No incidents reported

    Thursday 10. November 2022

    No incidents reported

    Wednesday 9. November 2022

    No incidents reported

    Tuesday 8. November 2022

    No incidents reported

    Monday 7. November 2022

    No incidents reported

    Sunday 6. November 2022

    No incidents reported

    Saturday 5. November 2022

    No incidents reported

    Friday 4. November 2022

    Accounts Login service unavailable

    We are investigating. MailRisk users are not affected, but login access to customer, partner and learning portal is not working.

  • The accounts service went down due to a deployment process which failed. Service configuration has been rolled back to a previous state, and is working as before. We apologize for any inconvenience!

  • Thursday 3. November 2022

    No incidents reported

    Wednesday 2. November 2022

    No incidents reported

    Tuesday 1. November 2022

    No incidents reported

    Monday 31. October 2022

    No incidents reported

    Sunday 30. October 2022

    No incidents reported

    Saturday 29. October 2022

    No incidents reported

    Friday 28. October 2022

    No incidents reported

    Thursday 27. October 2022

    No incidents reported

    Wednesday 26. October 2022

    No incidents reported

    Tuesday 25. October 2022

    No incidents reported

    Monday 24. October 2022

    No incidents reported

    Sunday 23. October 2022

    No incidents reported

    Saturday 22. October 2022

    No incidents reported

    Friday 21. October 2022

    No incidents reported