Phishing simulatorCustomer portal access to phishing playbooks disruption
We have identified an error where administrators cannot access the playbook editor. We are investingating and will update this incident soon.
This issue has been fixed at 12:29 CET. We apologize for any inconvenience.
A fix is on its way, ETA 12:30.
Monday 15. November 2021
No incidents reported
Sunday 14. November 2021
No incidents reported
Saturday 13. November 2021
No incidents reported
Friday 12. November 2021
No incidents reported
Thursday 11. November 2021
No incidents reported
Wednesday 10. November 2021
No incidents reported
Tuesday 9. November 2021
No incidents reported
Monday 8. November 2021
No incidents reported
Sunday 7. November 2021
No incidents reported
Saturday 6. November 2021
No incidents reported
Friday 5. November 2021
No incidents reported
Thursday 4. November 2021
No incidents reported
Wednesday 3. November 2021
No incidents reported
Tuesday 2. November 2021
No incidents reported
Monday 1. November 2021
Customer portalServices unavailable
Our services are currently experiencing severe latency issues. We are investigating and will update as soon as possible.
Services have been restored back to normal operation. We apologize for any inconvenience.
Sunday 31. October 2021
No incidents reported
Saturday 30. October 2021
No incidents reported
Friday 29. October 2021
No incidents reported
Thursday 28. October 2021
No incidents reported
Wednesday 27. October 2021
No incidents reported
Tuesday 26. October 2021
No incidents reported
Monday 25. October 2021
No incidents reported
Sunday 24. October 2021
No incidents reported
Saturday 23. October 2021
No incidents reported
Friday 22. October 2021
No incidents reported
Thursday 21. October 2021
No incidents reported
Wednesday 20. October 2021
Customer portalWeb portals unavailable
Our web portals including the customer portal and learning portal are currently experiencing availability issues. We are investigating and will update as soon as we know more. MailRisk does not appear to be affected.
Portals are back online as the problem was identified and appears to be resolved. We apologize for any inconvenience.
Tuesday 19. October 2021
No incidents reported
Monday 18. October 2021
No incidents reported
Sunday 17. October 2021
No incidents reported
Saturday 16. October 2021
No incidents reported
Friday 15. October 2021
No incidents reported
Thursday 14. October 2021
No incidents reported
Wednesday 13. October 2021
No incidents reported
Tuesday 12. October 2021
No incidents reported
Monday 11. October 2021
No incidents reported
Sunday 10. October 2021
No incidents reported
Saturday 9. October 2021
No incidents reported
Friday 8. October 2021
No incidents reported
Thursday 7. October 2021
No incidents reported
Wednesday 6. October 2021
No incidents reported
Tuesday 5. October 2021
No incidents reported
Monday 4. October 2021
No incidents reported
Sunday 3. October 2021
No incidents reported
Saturday 2. October 2021
No incidents reported
Friday 1. October 2021
No incidents reported
Thursday 30. September 2021
No incidents reported
Wednesday 29. September 2021
No incidents reported
Tuesday 28. September 2021
No incidents reported
Monday 27. September 2021
No incidents reported
Sunday 26. September 2021
No incidents reported
Saturday 25. September 2021
No incidents reported
Friday 24. September 2021
No incidents reported
Thursday 23. September 2021
No incidents reported
Wednesday 22. September 2021
Learning portalLearning portal progress stopped working
Due to a problematic release, it became impossible to make progress in the learning portal from 10:20-10:30 CET today. The failing release was quickly rolled back, and the learning portal is now working as expected. We apologize for any inconvenience.
Tuesday 21. September 2021
No incidents reported
Monday 20. September 2021
No incidents reported
Sunday 19. September 2021
No incidents reported
Saturday 18. September 2021
No incidents reported
Friday 17. September 2021
MailRisk APIReduced service performance
We are currently experiencing some performance issues with our services, so you may experience increased response times. We are working to improve performance.
Service performance has been restored, we apologize for any inconvenience.
Thursday 16. September 2021
Customer portalOur services are currently unavailable
We are currently investigating and will return with more info as soon as possible.
Systems availability appear to have been restored. We apologize for any inconvenience.
Wednesday 15. September 2021
No incidents reported
Tuesday 14. September 2021
No incidents reported
Monday 13. September 2021
No incidents reported
Sunday 12. September 2021
No incidents reported
Saturday 11. September 2021
No incidents reported
Friday 10. September 2021
No incidents reported
Thursday 9. September 2021
No incidents reported
Wednesday 8. September 2021
No incidents reported
Tuesday 7. September 2021
Customer portalLow performance in customer and end user portals
Due to system maintenance, our portals are experiencing degraded performance at the moment. Connection timeouts may occur. This incident does not impact performance on MailRisk. We will update this when performance is restored.
Service performance has now been restored. We apologize for any inconvenience.
Monday 6. September 2021
No incidents reported
Sunday 5. September 2021
No incidents reported
Saturday 4. September 2021
No incidents reported
Friday 3. September 2021
No incidents reported
Thursday 2. September 2021
No incidents reported
Wednesday 1. September 2021
No incidents reported
Tuesday 31. August 2021
No incidents reported
Monday 30. August 2021
No incidents reported
Sunday 29. August 2021
No incidents reported
Saturday 28. August 2021
No incidents reported
Friday 27. August 2021
No incidents reported
Thursday 26. August 2021
No incidents reported
Wednesday 25. August 2021
No incidents reported
Tuesday 24. August 2021
No incidents reported
Monday 23. August 2021
No incidents reported
Sunday 22. August 2021
No incidents reported
Saturday 21. August 2021
No incidents reported
Friday 20. August 2021
No incidents reported
Thursday 19. August 2021
No incidents reported
Wednesday 18. August 2021
No incidents reported
Tuesday 17. August 2021
No incidents reported
Monday 16. August 2021
Learning portalFirst time users in learning portal fail
An issue is preventing (completely) new users to visit the learning portal. We have identified the issue, and is working on a fix.
A fix has been rolled out, and the issue has been resolved. We apologize for any inconvenience.
Sunday 15. August 2021
No incidents reported
Saturday 14. August 2021
No incidents reported
Friday 13. August 2021
No incidents reported
Thursday 12. August 2021
No incidents reported
Wednesday 11. August 2021
No incidents reported
Tuesday 10. August 2021
No incidents reported
Monday 9. August 2021
Customer portalPortals unavailable
Due to a failed deployment, all portals went down for a brief period this morning, at 09:12 CET. The error was detected immediately, and roll-back was triggered, which was successfully completed at 09:21 CET. We apologize for any inconvenience.
