All systems are operational

Past Incidents

Wednesday 10. March 2021

No incidents reported

Tuesday 9. March 2021

No incidents reported

Monday 8. March 2021

MailRisk API Unscheduled downtime

We will keep this thread updated.

  • Our infrastructure provider reports that the issue has been resolved, and our services are hence back to normal operation. We apologize for any inconvenience.

  • Our infrastructure provider is experiencing some downtime. We expect issues to be resolved shortly.

  • Sunday 7. March 2021

    No incidents reported

    Saturday 6. March 2021

    No incidents reported

    Friday 5. March 2021

    No incidents reported

    Thursday 4. March 2021

    No incidents reported

    Wednesday 3. March 2021

    No incidents reported

    Tuesday 2. March 2021

    No incidents reported

    Monday 1. March 2021

    MailRisk add-in Analysis fails in add-in

    Some users are experiencing errors when analyzing emails with MailRisk. We are investingating this issue, and will keep this page updated.

  • We have rolled out a fix which appears to have mitigated this issue. We apologize for any inconvenience, and take the opportunity to recommend a move to Edge (chromium) since Microsoft will retire its support for Office 365 apps on Internet Explorer anyway later this year.

  • We have identified an issue with clients running Outlook add-ins based on Internet Explorer, and are rolling out a possible fix.

  • Sunday 28. February 2021

    No incidents reported

    Saturday 27. February 2021

    No incidents reported

    Friday 26. February 2021

    No incidents reported

    Thursday 25. February 2021

    No incidents reported

    Wednesday 24. February 2021

    No incidents reported

    Tuesday 23. February 2021

    No incidents reported

    Monday 22. February 2021

    No incidents reported

    Sunday 21. February 2021

    No incidents reported

    Saturday 20. February 2021

    No incidents reported

    Friday 19. February 2021

    No incidents reported

    Thursday 18. February 2021

    No incidents reported

    Wednesday 17. February 2021

    No incidents reported

    Tuesday 16. February 2021

    No incidents reported

    Monday 15. February 2021

    No incidents reported

    Sunday 14. February 2021

    No incidents reported

    Saturday 13. February 2021

    No incidents reported

    Friday 12. February 2021

    No incidents reported

    Thursday 11. February 2021

    No incidents reported

    Wednesday 10. February 2021

    No incidents reported

    Tuesday 9. February 2021

    No incidents reported

    Monday 8. February 2021

    No incidents reported

    Sunday 7. February 2021

    No incidents reported

    Saturday 6. February 2021

    No incidents reported

    Friday 5. February 2021

    No incidents reported

    Thursday 4. February 2021

    No incidents reported

    Wednesday 3. February 2021

    No incidents reported

    Tuesday 2. February 2021

    MailRisk add-in Performance issues

    We are currently experiencing some performance issues which may cause some end users to experience longer loading times, or ultimately an error message, asking them to please try again later.

  • Performance has been restored, and we apologize for any inconvenience.

  • Monday 1. February 2021

    No incidents reported

    Sunday 31. January 2021

    No incidents reported

    Saturday 30. January 2021

    No incidents reported

    Friday 29. January 2021

    No incidents reported

    Thursday 28. January 2021

    No incidents reported

    Wednesday 27. January 2021

    No incidents reported

    Tuesday 26. January 2021

    No incidents reported

    Monday 25. January 2021

    No incidents reported

    Sunday 24. January 2021

    No incidents reported

    Saturday 23. January 2021

    No incidents reported

    Friday 22. January 2021

    No incidents reported

    Thursday 21. January 2021

    No incidents reported

    Wednesday 20. January 2021

    No incidents reported

    Tuesday 19. January 2021

    No incidents reported

    Monday 18. January 2021

    No incidents reported

    Sunday 17. January 2021

    No incidents reported

    Saturday 16. January 2021

    No incidents reported

    Friday 15. January 2021

    No incidents reported

    Thursday 14. January 2021

    No incidents reported

    Wednesday 13. January 2021

    No incidents reported

    Tuesday 12. January 2021

    No incidents reported

    Monday 11. January 2021

    No incidents reported

    Sunday 10. January 2021

    No incidents reported

    Saturday 9. January 2021

    No incidents reported

    Friday 8. January 2021

    No incidents reported

    Thursday 7. January 2021

    No incidents reported

    Wednesday 6. January 2021

    No incidents reported

    Tuesday 5. January 2021

    MailRisk add-in Blocking sender/deleting email fails

    Office 365 users may experience when blocking an email sender, after reporting an email, that the client hangs in a "Deleting email" state, while the email does not get deleted. We are currently investigating this issue.

  • We have identified the cause for this error, and have rolled out a fix. Users may have been impacted by this since 29 December. We apologize for any inconvenience this may have caused.

  • Monday 4. January 2021

    No incidents reported

    Sunday 3. January 2021

    No incidents reported

    Saturday 2. January 2021

    No incidents reported

    Friday 1. January 2021

    No incidents reported

    Thursday 31. December 2020

    No incidents reported

    Wednesday 30. December 2020

    No incidents reported

    Tuesday 29. December 2020

    No incidents reported

    Monday 28. December 2020

    No incidents reported

    Sunday 27. December 2020

    No incidents reported

    Saturday 26. December 2020

    No incidents reported

    Friday 25. December 2020

    No incidents reported

    Thursday 24. December 2020

    No incidents reported

    Wednesday 23. December 2020

    No incidents reported

    Tuesday 22. December 2020

    No incidents reported

    Monday 21. December 2020

    No incidents reported

    Sunday 20. December 2020

    No incidents reported

    Saturday 19. December 2020

    No incidents reported

    Friday 18. December 2020

    No incidents reported

    Thursday 17. December 2020

    No incidents reported

    Wednesday 16. December 2020

    No incidents reported

    Tuesday 15. December 2020

    No incidents reported

    Monday 14. December 2020

    No incidents reported

    Sunday 13. December 2020

    No incidents reported

    Saturday 12. December 2020

    No incidents reported

    Friday 11. December 2020

    No incidents reported

    Thursday 10. December 2020

    No incidents reported

    Wednesday 9. December 2020

    No incidents reported

    Tuesday 8. December 2020

    No incidents reported

    Monday 7. December 2020

    No incidents reported

    Sunday 6. December 2020

    No incidents reported

    Saturday 5. December 2020

    No incidents reported

    Friday 4. December 2020

    No incidents reported

    Thursday 3. December 2020

    No incidents reported

    Wednesday 2. December 2020

    No incidents reported

    Tuesday 1. December 2020

    No incidents reported