Some systems are experiencing issues

Past Incidents

Thursday 7. October 2021

No incidents reported

Wednesday 6. October 2021

No incidents reported

Tuesday 5. October 2021

No incidents reported

Monday 4. October 2021

No incidents reported

Sunday 3. October 2021

No incidents reported

Saturday 2. October 2021

No incidents reported

Friday 1. October 2021

No incidents reported

Thursday 30. September 2021

No incidents reported

Wednesday 29. September 2021

No incidents reported

Tuesday 28. September 2021

No incidents reported

Monday 27. September 2021

No incidents reported

Sunday 26. September 2021

No incidents reported

Saturday 25. September 2021

No incidents reported

Friday 24. September 2021

No incidents reported

Thursday 23. September 2021

No incidents reported

Wednesday 22. September 2021

Learning portal Learning portal progress stopped working

Due to a problematic release, it became impossible to make progress in the learning portal from 10:20-10:30 CET today. The failing release was quickly rolled back, and the learning portal is now working as expected. We apologize for any inconvenience.

Tuesday 21. September 2021

No incidents reported

Monday 20. September 2021

No incidents reported

Sunday 19. September 2021

No incidents reported

Saturday 18. September 2021

No incidents reported

Friday 17. September 2021

MailRisk API Reduced service performance

We are currently experiencing some performance issues with our services, so you may experience increased response times. We are working to improve performance.

  • Service performance has been restored, we apologize for any inconvenience.

  • Thursday 16. September 2021

    Customer portal Our services are currently unavailable

    We are currently investigating and will return with more info as soon as possible.

  • Systems availability appear to have been restored. We apologize for any inconvenience.

  • Wednesday 15. September 2021

    No incidents reported

    Tuesday 14. September 2021

    No incidents reported

    Monday 13. September 2021

    No incidents reported

    Sunday 12. September 2021

    No incidents reported

    Saturday 11. September 2021

    No incidents reported

    Friday 10. September 2021

    No incidents reported

    Thursday 9. September 2021

    No incidents reported

    Wednesday 8. September 2021

    No incidents reported

    Tuesday 7. September 2021

    Customer portal Low performance in customer and end user portals

    Due to system maintenance, our portals are experiencing degraded performance at the moment. Connection timeouts may occur. This incident does not impact performance on MailRisk. We will update this when performance is restored.

  • Service performance has now been restored. We apologize for any inconvenience.

  • Monday 6. September 2021

    No incidents reported

    Sunday 5. September 2021

    No incidents reported

    Saturday 4. September 2021

    No incidents reported

    Friday 3. September 2021

    No incidents reported

    Thursday 2. September 2021

    No incidents reported

    Wednesday 1. September 2021

    No incidents reported

    Tuesday 31. August 2021

    No incidents reported

    Monday 30. August 2021

    No incidents reported

    Sunday 29. August 2021

    No incidents reported

    Saturday 28. August 2021

    No incidents reported

    Friday 27. August 2021

    No incidents reported

    Thursday 26. August 2021

    No incidents reported

    Wednesday 25. August 2021

    No incidents reported

    Tuesday 24. August 2021

    No incidents reported

    Monday 23. August 2021

    No incidents reported

    Sunday 22. August 2021

    No incidents reported

    Saturday 21. August 2021

    No incidents reported

    Friday 20. August 2021

    No incidents reported

    Thursday 19. August 2021

    No incidents reported

    Wednesday 18. August 2021

    No incidents reported

    Tuesday 17. August 2021

    No incidents reported

    Monday 16. August 2021

    Learning portal First time users in learning portal fail

    An issue is preventing (completely) new users to visit the learning portal. We have identified the issue, and is working on a fix.

  • A fix has been rolled out, and the issue has been resolved. We apologize for any inconvenience.

  • Sunday 15. August 2021

    No incidents reported

    Saturday 14. August 2021

    No incidents reported

    Friday 13. August 2021

    No incidents reported

    Thursday 12. August 2021

    No incidents reported

    Wednesday 11. August 2021

    No incidents reported

    Tuesday 10. August 2021

    No incidents reported

    Monday 9. August 2021

    Customer portal Portals unavailable

    Due to a failed deployment, all portals went down for a brief period this morning, at 09:12 CET. The error was detected immediately, and roll-back was triggered, which was successfully completed at 09:21 CET. We apologize for any inconvenience.

    Sunday 8. August 2021

    No incidents reported

    Saturday 7. August 2021

    No incidents reported

    Friday 6. August 2021

    No incidents reported

    Thursday 5. August 2021

    No incidents reported

    Wednesday 4. August 2021

    No incidents reported

    Tuesday 3. August 2021

    No incidents reported

    Monday 2. August 2021

    No incidents reported

    Sunday 1. August 2021

    No incidents reported

    Saturday 31. July 2021

    No incidents reported

    Friday 30. July 2021

    No incidents reported

    Thursday 29. July 2021

    No incidents reported

    Wednesday 28. July 2021

    No incidents reported

    Tuesday 27. July 2021

    No incidents reported

    Monday 26. July 2021

    No incidents reported

    Sunday 25. July 2021

    No incidents reported

    Saturday 24. July 2021

    No incidents reported

    Friday 23. July 2021

    No incidents reported

    Thursday 22. July 2021

    No incidents reported

    Wednesday 21. July 2021

    No incidents reported

    Tuesday 20. July 2021

    No incidents reported

    Monday 19. July 2021

    No incidents reported

    Sunday 18. July 2021

    No incidents reported

    Saturday 17. July 2021

    No incidents reported

    Friday 16. July 2021

    No incidents reported

    Thursday 15. July 2021

    No incidents reported

    Wednesday 14. July 2021

    No incidents reported

    Tuesday 13. July 2021

    No incidents reported

    Monday 12. July 2021

    No incidents reported

    Sunday 11. July 2021

    No incidents reported

    Saturday 10. July 2021

    No incidents reported

    Friday 9. July 2021

    No incidents reported

    Thursday 8. July 2021

    No incidents reported

    Wednesday 7. July 2021

    No incidents reported

    Tuesday 6. July 2021

    No incidents reported

    Monday 5. July 2021

    No incidents reported

    Sunday 4. July 2021

    No incidents reported

    Saturday 3. July 2021

    No incidents reported

    Friday 2. July 2021

    No incidents reported

    Thursday 1. July 2021

    No incidents reported

    Wednesday 30. June 2021

    No incidents reported